At M4 we focus on our client’s needs, working in partnership to enable them to implement their desired change and the realisation of the benefits identified. For us every project is a cooperative venture combining our client’s knowledge with our knowledge and experience, transferring our skills to a client’s staff and management at all levels through consultants who support, mentor, coach, facilitate, train and develop but never act as “experts”.
In so doing we ensure ownership of the improvement process and solutions, are vested in an organisation’s staff and management at all levels. This ensures the capability to maintain and build on the improvements achieved during the consultancy phase are built into the organisation.
The result is a unique approach based on integrity, innovation, value for money, attention to client needs and practicality of recommendations. This approach lives up to the principles laid down by the founder of the company which are:
integrity, excellence, innovation and a belief that all who are involved with his organisation including clients, client staff at all levels, consultants and associates should benefit from the experience and grow as a result
We have long term relationships with clients, based on mutual respect and trust, which is maintained through the application by our staff of our core values: